Target Reviewer
Target reviewer is a mechanism in Qrambo that enables you to assign tasks to specific reviewers. When creating or updating a task, you can designate a target reviewer using their email address.
Use Cases
- Assigning complex tasks to subject matter experts
- Queue management by Operation Managers for workload distribution
- Directing follow-up tasks to specific reviewers for continuity
Usage
You can set a target reviewer in two ways:
- During task creation:
{
"input_data": { ... },
"target_reviewer": "reviewer@example.com"
}
- By updating an existing task:
{
"target_reviewer": "reviewer@example.com"
}
Behavior
- When a target reviewer is specified, the task is exclusively available to that reviewer
- If no target reviewer is specified, the task is marked as
~ANYONE
, allowing any eligible reviewer to claim it - Tasks with target reviewers receive higher priority in the queue compared to
~ANYONE
tasks, as they have a limited pool of available reviewers - Target reviewer assignments can be modified after task creation
- The target reviewer must be a registered reviewer within your organization
Query Support
The API supports querying tasks by target reviewer with the following operators:
- Exact match:
target_reviewer
- Starts with:
target_reviewer__starts_with
- Contains:
target_reviewer__contains
- Not equals:
target_reviewer__not
- Not starts with:
target_reviewer__not__starts_with
- Not contains:
target_reviewer__not__contains
- In list:
target_reviewer__in
- Not in list:
target_reviewer__not__in
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